Dr. Epstein is one of the world's leading experts on creativity and innovation. A Ph.D. of Harvard University and the former editor-in-chief of Psychology Today magazine, Dr. Epstein has been conducting research on creativity and innovation for nearly thirty years. He has written three books on the topic and many articles, including a chapter about his work for the Encyclopedia of Creativity. He has also done consulting on this topic for Proctor & Gamble, Nestle, and other major companies. He teaches a course on Innovation and Leadership at the Rady School of Management at the University of California.

Professor Andy Neely is widely recognised as one of the world’s leading authorities on organisational performance measurement and management. He holds joint posts at Cambridge University and Cranfield School of Management. In addition he is Deputy Director of the Advanced Institute of Management Research, the UK's management research initiative. Previously he has held appointments at London Business School, Cambridge University, where he was a Fellow of Churchill College, Nottingham University, where he completed his PhD and British Aerospace. He was elected a Fellow of the Sunningdale Institute in 2005, a Fellow of the British Academy of Management in 2007, an Academician of the Academy of Social Sciences in 2008 and a Fellow of the European Operations Management Association in 2009. Andy has authored over 100 books and articles, including “Measuring Business Performance”, published by the Economist and “The Performance Prism”, published by the Financial Times. He has won numerous awards for his research and chairs the Performance Measurement Association, an international network for those interested in the performance measurement and management. He brings a wealth of practical experience to his teaching and research, derived from his experiences as a consultant to numerous global organisations, including Accenture, BP, British Quality Foundation, DHL, GSK Consumer Healthcare, Hagemeyer, Hogg Robinson, KPMG, Morgan Stanley, Rolls Royce Aerospace, The Royal Mail, United Nations and Wolseley Centres. Currently he is researching issues of performance and innovation in services, with a particular focus on Enterprise Performance Management and the servitization of manufacturing.

Peter Stoppelenburg has a 20 year international career in the oil & gas and utility industry. He has lived in the Netherlands, Belgium, USA and Norway and has travelled extensively. He has been working in business development and strategy, has held several functions in finance and accounting and has furthermore extensive operations experience. For the last 7 years he is working for the largest Dutch utility Essent. As a business unit controller he has been focusing on improving the planning and control cycle, performance management and value analysis. He has been Director of the shared service center and in this role has implemented lean six sigma principles to achieve improved operational performance. In his current assignment he is responsible for the transformation program to establish Essent as a High Performance Organization (from good to great). The transformation process is based on the lean principles with heavy focus on change management and leadership. He has been educated at the Erasmus University, Rotterdam School of Managment, University of Texas and INSEAD.

Charli joined Sky in 2008 and is responsible for driving business performance and effective business planning. Working closely with Sky’s Executive team, she works to hone and embed strategic priorities, aiming to enable Sky to better serve customers and to manage complexity as effectively as possible through the next phase of growth. Prior to Sky, Charli worked at ITV as Head of Customer Insight and as a Senior Strategy Manager between 2006 and 2008. These roles built on her broad experience with Marakon Associates as a strategy consultant between 2001 and 2008, working with a range of blue chip multinationals in Europe and the US spanning financial services, luxury goods, manufacturing, media and pharma.

Olivier joined GE in 1991 and since then, has held increasingly important Leadership positions with both Healthcare and Commercial Finance divisions. He is driving major Strategic Initiatives where he has demonstrated his ability to operationalise them. In industrial divisions such as Healthcare to sales and service at Commercial Finance with real Business impact on both customers and the bottom line. He has been heavily involved in due diligence, quality and integration initiatives. A accomplished operational and financially minded executive, Olivier has mastered Lean and Six Sigma to accelerate the business change required. Olivier is capable with leading cross-functional and globally distributed teams to make growth happen whilst transforming people talent into business performance programmes.

Andy joined Transport for London, formerly as part of Metronet Rail, in August 2006. He is responsible for developing and implementing the strategic direction & plans of the Maintenance Directorate in support to improving the operational performance of the railway for London Underground whilst maintaining the safety of its people, assets, stakeholders and the travelling public. In support to public sector affordability gaps, Andy is accountable for directing a maintenance efficiency programme as part of the 8-year business plan that includes being a lead on a number of change management initiatives and supporting strategies: maintenance capability, materials management, ERP, training & competency, asset data management, and an optimised business operating model. Prior to joining TfL, Andy was a part of Cegelec’s board of directors for 3-years, responsible for developing & implementing its strategy for turnaround and profitable growth. A member of the Institute of Directors (MIoD) since 2005 and becoming a Fellow (FIoD) in 2009, Andy has an engineering background and over 23-years experience in strategic planning & performance, programme & change management and business & operational performance turnaround within the transportation, utility, facilities management, industrial, manufacturing and engineering sectors – both public & private.

Nils Mehr is a Managing Director of Credit Suisse and Global COO of Human Resources, based in Zurich. He is a member of the Human Resources Management Committee. In his role, Nils is responsible for managing all HR Operations functions, including HR Business Management, Workforce Analytics, Finance, Policies, SOX, Risk, HR Transformation, HR Regional Operations, Payroll and HR off-shoring initiatives. He manages a workforce of ~350 Staff and oversees the multi-million IT development budget. Nils joined Credit Suisse in 2005 from Zurich Financial Services, where he was Global COO of HR and Business Partner for General Insurance Europe. Prior to that, Nils worked for Deutsche Bank in London where he was globally responsible for Performance Management and Workforce Analytics. His previous roles include responsibility for Management Development and Training at Bank Julius Baer and SBC Warburg/UBS Private Banking.

Marcus Emne has a long and wide ranging experience within business. He started his career in management consultant in Sweden and the USA. His next role was as CMO at the Swedish international flooring company Bona a position he held for three years. Today he holds the position of Head of Business Performance Management at Sony Ericsson. Marcus's personal journey from business management consulting, through marketing to business performance management, makes Marcus a vivid driver of business performance management in a context where he combines all disciplines of intelligence to drive and generate business results.

Bjarte Bogsnes has a long international career both in Finance and HR. He is currently heading up Statoil's Beyond Budgeting project. Statoil is Scandinavia's largest company, with operations in 40 countries and a turnover of 70 bn USD. Bjarte is Chairman of the Beyond Budgeting Round Table in Europe (BBRT). He has just published the book "Implementing Beyond Budgeting - Unlocking the Performance Potential", where he writes about his experiences from Statoil and Borealis (where he headed up a similar initiative), and about why traditional leadership and management practices no longer work in today's knowledge organisations operating in a business environment more complex, dynamic and unpredictable than ever.

Vincent Van Lierde is Chief Lean Architect of Euroclear and has direct responsibility to transform Euroclear into a Lean management company. The Lean transformation aims to achieve significant objectives in terms of efficiency gains for the company (above 25%), quality improvement, cost reduction and people engagement in a short period of time while setting-up the base for long term continuous improvement Heading a team of 65 Lean Navigators, Stream leaders and Lean Architects, Mr Van Lierde ensures the steering of the program across all Divisions of Euroclear: operations, sales, support functions, IT infrastructure and application development. Mr Van Lierde reports to the CEO of Euroclear Bank. Prior to joining Euroclear in 2007, Mr. Van Lierde spent 10 years working for leading consulting firms, conducting re-engineering, cost savings, lean and transformation programs for large organizations across Europe including Toyota and started the first five years of his career holding various line management positions with Lear Corporation, a Tier1 automotive supplier in Detroit.

Stefan Tonnon is a Human Resource professional experienced in design, strategy, operations delivery and generalist in all functional aspects of human resource management. A versatile EMEA leader adept at running large-scale operations, developing and deploying new organizational design and uniting people at all levels for change with experience in entrepreneurial start-ups and large international organizations. For the last 4 years he is working as the HR Director EMEA at Progress software and prior to Progress he worked 6 years at Infor Global Solutions as VP HR EMEA and as the VP Global HR when he relocated to Atlanta in the US for 14 months.

Paul Neutjens is Lean Director for the Sapa Group. Paul brings a wealth of experience in lean implementation, and will advise that lean is a long-term journey; not simply a quick fix solution. He will highlight how lean at Sapa Group has been a journey of organisational learning, moving to all parts of the enterprise; not solely manufacturing. Paul will also emphasise how important it is to manage your workforce through the lean journey to ensure you achieve your lean goals and objectives.

Peter Zorn is Global Head of Deutsche Bank’s Lean Excellence Activity Program (LEAP) as well as managing the European Transitions/Offshoring Program. LEAP in DB covers all aspects of the investment bank as well as cross functional support businesses such as Finance and Technology. Peter has been building the Lean capability across the bank for the past 2 years and has pioneered all aspects of the foundation of the program since inception including training, methodologies and full scale delivery. Before Lean, Peter was the Head of Change Management for DB’s APAC region building the change capability across all product areas based in Singapore. Prior to joining Deutsche Bank, Peter spent nearly ten years in consulting focusing on central financial market infrastructure institutions such as exchanges, CSDs, Central Banks and regulators while being based in several cities including Belgium, Bangkok, Hong Kong, Moscow, Prague, Singapore and Sydney for between 1 – 2 years each. Much of Peter’s focus during the consulting years was focused on end to end straight through processing, T+1 settlements and utilizing market mechanisms to mitigate fails at the central level of the market. During this time Peter was working for institutions such as KMPG/BearingPoint, the World Bank as well as his own private consulting firm. Early banking experience came from the first ten years of career working for Chase Manhattan in custody & clearing in New York, Moscow and London and with UBS working as part of a securities advisory desk and internal consulting group in London, Moscow and Zurich.

Herman is KPMG’s partner responsible for the European Business Intelligence (BI) practice. The practice areas include information strategy, governance advisory, business performance management, data management, application design and development as well as infrastructure advisory. Herman has helped many organisations successfully develop and deploy effective business intelligence strategies. This includes work for one of the largest drinks companies in the world, two global utility companies and a European telecommunications company. Typical benefits included cost rationalisation, focus on value creating information and ensuring there is alignment to execute the plan.

Toby leads the Construction, Rail and Infrastructure Services Practice at Boxwood having worked with many leading organisations across each of these areas in the UK and overseas to deliver both operational and business-wide transformational change. Prior to joining Boxwood in 2003, Toby had a successful career delivering operational, people, systems and regulatory change initiatives within the then recently privatised UK electricity industry, receiving high commendation from the industry regulator for his achievements. His work whilst at Boxwood has taken him across a variety of industries and seen him lead and deliver many successful change programmes resulting in measurable and sustainable results and in 2010 winning industry recognition in the form of a recent MCA award. Toby has built a reputation for being challenging and tenacious in the pursuit of results as well as for being creative, flexible and pragmatic in how results are delivered

Matt leads the Consumer Practice at Boxwood, incorporating retail, CPG and leisure industries. He has worked with many leading consumer facing organisations across the UK, Europe and the Middle East to deliver tangible and lasting benefits through customer centric business transformation. Matt has been with Boxwood since 2000, following a successful career in engineering, manufacturing and sales within the construction and chemicals industries. During his career at Boxwood he has led many successful programmes including business transformation, cost saving, supply chain / sourcing excellence, customer service improvement, process reengineering and capability development. He has built a reputation for straight talking, creating innovative solutions and results certainty. Matt is a powerful leader, inspiring those around him to release their potential and exceed expectations.